If you have any additional questions, please do not hesitate to contact your primary account manager or Customer Service at Horizon Scientific (800)-648-4041 Option 3 or email customerservice@horizonscientific.com.
Horizon Scientific will honor all open purchase orders for Nor-Lake Scientific Products until Friday, October 29th , 2021. Then starting Monday, November 1st, 2021 open purchase orders switch over to Corepoint® Scientific. Horizon Scientific is committed to working with each of its partners to have Nor-lake Scientific marketing materials (images, cut sheets, specification sheets etc..) converted to Corepoint® Scientific, in time for the cut over date.
Open Quotes for Nor-lake will be honored but depending on the timing of the order, it may be fulfilled as Corepoint® Scientific.
The last day to order Nor-lake Scientific products was Friday, October 29th, 2021. Horizon Scientific will work with all of our partners to make the transition as smooth as possible.
All ordering procedures will remain the same through the brand transition.
Nor-Lake Scientific warranties will be honored by Horizon Scientific. Replacement and spare parts orders can still be placed with the same process.
You can still call your trusted partner Horizon Scientific for all customer service or technical service requests on existing Nor-lake Scientific models. Just like in the past, your USA based Horizon Scientific customer service or technical service rep will be available to answer any questions you may have.
No, Nor-lake Scientific part numbers will not change. The part numbers for Nor-lake Scientific will carry over to Corepoint® Scientific.